Technical Standards (British Standards
or the European equivalent)
Business Standards (Covering insurance,
premises, finances etc)
Codes Of Practise (Covering industry -
specific issues such as the reduction of false alarms and customer care)
Quality Management (Based on ISO 9000
standards)
In the event of a problem the customer is able to refer the issue to NSI for
resolution through the complaints handling system. NACOSS GOLD
Approved Companies must also comply with the requirements of the police, to
ensure that a police response is available when required.
Insurers who specify an alarm as a condition of insurance covering a
significant risk usually specify NACOSS GOLD Approved Companies